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Frequently Asked Questions
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Return to Help Page
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What if I can't reach my winning buyer?
Like you, Buyers can have emergencies,
illnesses, or computer problems. Check
your Buyer's Feedback to see what other
users have said. If there is mostly
Positive Feedback with little or no
mention of problems, be patient. Your
Buyer may not be able to respond to you
right away for legitimate reasons.
If you get no responses through email,
you can request your Buyer's phone number.
A phone call may help facilitate the
communication process.
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